REFUND POLICY
HOW REFUNDS ARE PROCESSED
Refunds will be processed within fifteen business days from the time a return is received at our warehouse. You will receive an email notification when your refund is processed. See the Sciconbags.com Return Policy for complete information.
IMPORTANT REFUND INFORMATION
Refunds will be issued to the original method of payment.
If you return a product purchased with multiple methods of payment, the refund will first be applied to the credit card or PayPal account up to the original amount charged, and then a the gift card or product voucher.
Refunds will include only product and tax amount.
If an incorrect item was shipped, or if products were damaged in transit, we will also include shipping charges in your refund.
Please allow up to two billing cycles for the refund credit to appear on your mailed credit card statement.
Refund details may or may not be available on your statement quickly. The timeframe depends on how your bank processes these transactions. Refunds may be visible to you sooner when viewing your credit card account online.
Change of Mind Refunds
Full refunds are only available for faulty or incorrect items, in the case of a “change of mind” refund, items need to be returned at buyers expense within 30 days of purchase in brand new condition with original packaging. Refunded value will be less any incurred costs of processing and shipping the order.